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CCIE Voice Written Exam Reading List

Updated: 10/25/2011 
This list is meant to catalog CCIE Voice books and online materials that most assist with preparing for the CCIE Voice Written Exam.  Please let me know if you have a suggestion, review, or comment to add.

Read Our CCIE Voice Written Exam Study Guide

Cisco Press Books


  1. Cisco QOS Exam Certification Guide (IP Telephony Self-Study)
  2. Cisco CallManager Fundamentals
  3. Cisco Catalyst QoS: Quality of Service in Campus Networks (paperback)
  4. End-to-End QoS Network Design: Quality of Service in LANs, WANs, and VPNs
  5. Cisco IP Telephony (CIPT) (Authorized Self-Study)
  6. Cisco IP Telephony: Planning, Design, Implementation, Operation, and Optimization
  7. Cisco Voice Gateways and Gatekeepers
  8. Configuring CallManager and Unity: A Step-by-Step Guide
  9. Deploying Cisco Voice over IP Solutions
  10. Troubleshooting Cisco IP Telephony
  11. Voice over IP Fundamentals
  12. Voice-Enabling the Data Network: H.323, MGCP, SIP, QoS, SLAs, and Security (paperback)
  13. SIP Trunking
  14. Cisco IP Communications Express: CallManager Express with Cisco Unity Express
  15. Cisco Unified Presence Fundamentals

Online Resources
  1. QoS Introduction
  2. Catalyst 3750 QoS Configuration Guide 
  3. QoS 3.3 SRND
  4. H.323 Introduction
  5. MGCP Introduction
  6. SIP Introduction
  7. Understanding and Troubleshooting Echo Problems
  8. Voicemail Integration
  9. Cisco CallManager Introduction
  10. Unified Communications Manager SRND 7.x
  11. Unified Communications Manager Features & Services 7.x
  12. Unified Call Manager Express Admin Guide
  13. Call Manager Express SRND
  14. Unity 7.x Training Videos @ www.ciscounitytools.com
  15. Unified Contact Center Express SRND 7.x
  16. Unified Contact Center Express, Getting Started with Scripts
  17. Cisco Unified Presence Introduction
  18. Cisco Unified Presence SRND 7.x
  19. Cisco Unity Install and Upgrade Information
More Resources
Vik Malhi's Take On CCIE Voice Written
Cisco:  CCIE Voice Written Exam Study/Learn
Self-Study Resources From Cisco Press

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